Frequently Asked Questions

I am looking for a contractor. How shall I proceed?

Simply visit type what you are looking for in the search bar. If you are not sure, you can also choose one of the categories:New Construction,Home Renovation,Landscaping,Commercial Fit-out,Maintenance and Repair,Facility Management, you will get a list of cherry-picked contractors. You may then contact them and request for a quotation.

How many quotations can I ask for?

You can ask for as many quotations as you want, although we advise you to limit it to 3. It will lead to more qualitative discussions and make it easier for you to choose at the end.

What shall I include in my request for quotation?

We advise you to add as much information as possible. Clarify your project, specify your overall budget, and upload pictures or drawings. That will help the Contractor understand what you have in mind.

What happens after I have asked for a quotation?

You may receive a pre-quotation. The Contractor usually arranges a call to discuss your project more in detail. At this time, feel free to ask for credentials and check whether they could meet your budget and timeline. The Contractor may also request a visit of the premises to finetune their estimate. That’s fine! We actually recommend it so that there is no misunderstanding. Meet face-to-face, let the Contractor meet with the community or building authority to discuss requirements, eg in terms of insurance, permits, etc. The Contractor will eventually send a final quotation. Upon acceptance and payment, the project starts.

How often will I be updated during the project execution?

It will depend on what you agreed with the Contractor and on the type of project. The Contractor shall nonetheless regularly update you on the progress and confirm each milestone’s completion through the WorksElement platform. You will receive a notification every time a milestone has been completed.

What if I am not happy with the Contractor’s work?

During the project execution, you will have the possibility to lodge a complaint every time the Contractor claims that they reached a milestone. Giving feedback as early as possible is important so that the Contractor may make it right. At the end of the project, you will then have the opportunity to rate the Contractor’s work and send a review. Their rating and reviews will be displayed on their profile page. It is crucial to be fair and specific. It will help other Clients to choose the right contractor.

How did you shortlist registered contractors?

We have 15+ years’ experience in construction, renovation and building maintenance in the region. Over the years, we have got to know 1,150 companies which are located in the UAE and deliver professional construction, renovation and maintenance services. We went through a thorough assessment looking at the quality of their work, the materials they used, the skills and competence of their teams, their responsiveness and the quality of their customer service. We then shortlisted only the best, in each field, and finally invited them to join the WorksElement platform.

How can I register my company?

If you want to register your company, please send an email to including a short description, pictures of your latest works, links to your website and/or social media pages, your company’s trade license, liability insurance and any other relevant documents. We will review it and keep you posted within 72h.

Where are you located?

WorksElement has its offices located in Al Waleed Paradise, Cluster R, Jumeirah Lakes Towers, Dubai.

Should you have any questions, please contact us at

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